Shipping policy

FREE SHIPPING TO THE USA AND CANADA

All orders to the United States and Canada ship free with FedEx, fully tracked, from Buenos Aires, Argentina. No promo code needed. Shipping to other countries is calculated at checkout.

PROCESSING AND DELIVERY TIMES

- Pizza oven doors, mate gourds, yerba mate and accessories: ship in 3–4 business days. Delivery in about 6–8 business days to the USA and Canada, and about 8–10 business days to Europe.

- Grills: made to order. They ship in about 15 business days and arrive in about 18–20 business days (about 20–22 to Europe).

- Personalized mate gourds: made to order; production takes about 3–4 weeks before shipping.

You will receive a tracking number by email as soon as your order ships.

IMPORT DUTIES AND TAXES

- USA: choose "FedEx DDP – Duties & taxes prepaid" at checkout to pay import duties and taxes upfront, so there is nothing to pay on delivery. If you choose free shipping instead, any import duties are paid by the recipient to FedEx on delivery.

- Canada and all other countries: import duties or taxes may apply on arrival and are paid by the recipient.

QUESTIONS?

If you need your order by a specific date, contact us before ordering and we will do our best to help.